Return and refund policy

🔄Return and refund policy For Domestic

Return process :

Ani Accessories does not accept damaged products or changing properties of products, like scratches on products or other changes in the original condition of the product, and in these cases, you are not eligible for a return or an exchange of the product.

If you receive any Wrong item from our side you can return and will be exchange your item with available item.
If the product is genuinely damaged or defective when it reaches at your door step, you can return or exchange it, but the exchange of the product will depend on our stock availability. Damaged or defective products will undergo inspection. The return process will depend on inspection. If we find that the product is damaged or defective on your end, you will not be eligible for a refund or exchange. If we find that the product is actually damaged or defective from our end, then you will surely get a refund or exchange.

Note - If the product/article is found to be faulty/defective kindly file for returns within 7 days from the date of arrival.

Items or products should be unused with their original packaging, label, tags, and invoice. If you receive gifts or accessories with the product, they should also be unused. If we find any change in the physical property of the product or accessories or gifts, you are not eligible for a return or exchange.

We do not take any restock fees. We will arrange your delivery from our side, but here is one condition: e.g., if you have placed an order for large buttons and you have confirmed that I placed this order mistakenly and I wanted small buttons, in this case you have to pay the delivery charge for the exchange. In simple language, the product should be the same for the free delivery return process.

All legal matters & disputes related to orders and bulk orders (B2B & B2C) are subject to the jurisdiction of Delhi courts.

Refund

In case you receive the wrong item and you are looking for your actual order item, if this item is not available in our stock, we will give you 100% refund without deduction.

Customer care

If you received damaged or defective products from our end, you can simply email (aniaccessories101@gmail.com) us your details with your order number, or you can contact us at +91 9313100012, and our team will contact you. After all the processing, we will send you a confirmation email.

Cancellation Policy:

If you make request for cancellation then it will be consider cancellation before dispatch and shipping of product otherwise you can’t cancel the order.
If you wish to cancel the order then you can contact us +91 9313100012
Refund timing 5 to 7 days 
Note: If you purchase products from us, it means you agree to our return and refund policy.

🔄 Return & Refund Policy for International

📦 Return Process:

At Ani Accessories, we strive to deliver the best quality. However, if you experience any issues with your order, please review the return policy below:

  • If you receive a wrong item or if the item is damaged/defective upon delivery from our side, you are eligible for a return or exchange. 

  • All returns for damaged or defective items will be subject to inspection. If the item is found damaged due to our fault, you will receive a free exchange or full refund. In such cases, you don’t need to pay any return or delivery charges.

  • We do not accept returns for products that are damaged due to customer handling, such as scratches, changes in the original condition, or missing parts.


  • If the product is found to be damaged from your side, a return or refund will not be applicable.

  • Please file your return request within 7 days of receiving the order.

  • Returned items must be:

    • Unused

    • In original packaging

    • With original tags, labels, invoice, and any gifted accessories (also unused)

✅ We take extra care with our international packaging.
We use advanced, secure packaging techniques to ensure your products arrive safely and undamaged—no matter how far they travel.

📦 Premium Packaging for Global Shipping
Our team uses strong, high-quality materials and advanced methods to protect each item from damage during international transit.

🌍 Safe Delivery, Wherever You Are
We’re conscious about your package’s journey. That’s why we invest in durable & sustainable packaging to ensure your order reaches you in perfect condition.

💰 Refund Policy:

  • If the product you ordered is not in stock for replacement, we will offer a 100% refund with no deductions.

  • Once we receive your returned package and complete the inspection, your refund will be processed promptly.

🌍 International Return Policy:

  • We accept international return requests only if the item delivered is damaged, defective, or incorrect.

  • You must raise a return request within 7 days of receiving the product.

  • The return will go through an inspection process.

  • If the issue is from our end, you will receive a free exchange or full refund, and
    ✅ no return shipping fees will be charged.

  • If the product is damaged from the customer's side, returns or exchanges are not accepted.

🚫 Cancellation Policy:

  • Cancellations are allowed only before dispatch of the product.

  • Once dispatched, cancellation is not possible.

  • To cancel an order, contact us at +91 9313100012.

📞 Customer Support:

If you’ve received a damaged or wrong product from our end, please reach out:

Provide your order number and issue details, and our team will get back to you. After review, we will process the exchange/refund and send a confirmation email.

Note: By purchasing from Ani Accessories, you agree to this Return & Refund Policy.